This is a con……

If you want to fly Air New Zealand from San Francisco to Auckland in mid February i.e. after the school holidays have finished, you’ll find some great deals.

They even say so themselves.Screen Shot 2014-01-08 at 13.56.33

Try and select a seat, though, and it’s not such a pleasant experience.

This is what their seat map looks like:

Screen Shot 2014-01-07 at 18.14.54 Screen Shot 2014-01-07 at 18.15.16Screen Shot 2014-01-07 at 18.15.49The seats with a figure are occupied. Fair enough.

The greyed-out seats are “Unavailable”

No idea what that means – Air NZ hasn’t bothered to answer my request for clarification

If you want to sit together with your travel partner, you’ll need to cough up another $50 each for a “Preferred” seat.

Screen Shot 2014-01-07 at 18.16.10Which MAY include (so they say…) benefits such as

“Extra Legroom”…er…no, you’ve got the same seat pitch as all the others.

Or Better Location On The Aircraft” …er…no, you’re stuck in the middle of the rest of the passengers.

Or right at the back next to the toilets and with restricted seat recline.

I’ve worked out what they’re doing:

The flight isn’t nearly full – they’ve got the maximum number of seats on display for sale.  And they wouldn’t be offering $845 seats if they were going to be full anyway.

C4 DC ZC JC U4 E4 O4 A4 Y7 B7 M7 H7 Q7 V7 W7 T7 L7 SC GC KC P7

What they’re doing is trickle-feeding the number of reservable seats to force couples or families to pay a premium for a normal (in some cases – crappy…) seat.

Once they’ve done that, they release a few more “Preferred” seats and pull the same trick all over again.

This stinks…..

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3 Responses to This is a con……

  1. Kate says:

    Is there another airline to use on the same route?

  2. jb says:

    Nope. Only game in town.

  3. James Orlando says:

    I’ve been traveling to New Zealand for business the past 10 months. 3 trips so far. Every time I go through the exact same crap you just described.. This is what happens when you have monopoly.. air new zealand is the worst

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