….as John Whatley would say.
Needed to replace one of these energy-saving bulbs the other day.
They’re claimed to last a lifetime, but no-one’s defined whose lifespan.
I’m guessing that of a butterfly.
Given that the darn thing costs 20 bloody Euros, I figured that a quick functionality check would be in order.
Plug it into the thingy that buzzes if everythings OK.
Turn up the hearing aid and try again.
Not even a faint hum.
Try another one. And another. And another.
The pile of light bulbs in the aisle is beginning to take on significant proprtions, attracting the attention of a Retail Executive (Callow Youth version).
He shakes 2 or 3 and reckons that if they rattle, they’re stuffed.
They all rattle.
“They’re ALL stuffed” I ask.
“Every one of ’em” he says
A Retail Vice President then walks by and says casually:
“You can’t use the standard tester for those. You need to screw them into a fitting”
“But they rattle” says Retail Executive (Callow Youth version)
“That’s normal” says Retail Vice President.
“Wouldn’t it be a GOOD IDEA” I venture “to put up a sign next to the tester saying that it only works with standard bulbs”
The next 5 minutes – I kid you not – are consumed with convoluted explanations as to why it wouldn’t work.
- People don’t test bulbs At 20 bloody Euros a throw?
- I know about it now, so I don’t need one
- Need to get permission
- But what do you do for
blind peoplethe sight impaired/ short-peoplethe vertically challenged?
- The majority of people are illiterate/dyslexic/foreigners…
I gave up and drifted off.
Last time I looked back, they were still finding reasons.
Makes me think of Herb Kelleher of Southwest Airlines
He said “Sure we have a strategic plan. It’s called doing things”